In addition to standard email notifications, MyCashflow allows you to send freeform order comments from the order page to the customer. This feature makes it easy to convey essential information related to the order and improve communication with the customer.
Besides sending comments to customers, you can also save order comments internally in MyCashflow, ensuring they are not sent to customers. This feature allows different order handlers to conveniently leave internal notes on orders, enhancing internal communication within your online store.
Sending order comments in MyCashflow is easy:
If you chose to send the comment to the customer, the message will be sent to the customer's email, and a note about the sent message will be added to the order history. The added comment will then appear in the Order Comments section of the order page.
For more information on order comments, visit the MyCashflow help center.
Order comments are included in all paid MyCashflow service plans.
